All our LED Light Therapy Masks are quality checked prior to shipping and comes with a 12 moths warranty.
If you receive a product that is damaged or has become faulty under normal working conditions within the specified warranty period, kindly contact firstname.lastname@example.org with the following details:
- Order number
- Reason for return
- Proof of fault
- Proof of purchase
We may ask you to provide images and/or a video of the issue.
Our sales team will be more than happy to assist you in the matter.
Please note that the warranty does not apply if there is a damage due to misuse of the product, product failure due to unauthorised repair of the product or damage by natural forces or external causes such as fires, etc.